Please follow the instructions below: Navigate to Setup > Accounting > Accounting Preferences > Order Management tab > Fulfillment section > “Limit Status on Packing Slip Queue” This preference controls whether the Sales Order will show or not in the print queue for Packing Slip based on its Fulfillment stage. Please see below scenarios if Allow Reprinting box = unchecked: 1. Limit Status on Packing Slip Queue… Continue reading Packing Slip That Has Not Been Printed Not Showing on Print Packing Slip Page
Month: January 2022
Marking Orders Shipped
The Pick, Pack, and Ship feature gives your warehouse and shipping departments separate processes for each step to fulfill orders. After you have marked items on order as picked and packed, they need to be marked shipped to the destination. To mark orders shipped: Go to Transactions > Order Management > Mark Orders Shipped (Administrator). Optionally, filter… Continue reading Marking Orders Shipped
Fulfill Sales Order > Error: “The Kit Definition has been Changed”
Customer cannot fulfil an order because they are getting an error that says: “The kit definition has been changed. Please use the Update Orders Kit Members with Current Kit Members Mass Update in order to fulfil this order.” Solution 1. Perform Mass Update Lists > Mass Update > Mass Updates > Special Transaction Updates > Update Orders… Continue reading Fulfill Sales Order > Error: “The Kit Definition has been Changed”
Add Tracking number on Item Fulfillment email for Non-integrated Shipping
When using shipping items with non-integrated shipping labels and the following is set in Setup > Accounting > Accounting Preferences > Order Management tab, the fulfillment confirmation email may contain a link that directs to USPS/FedEx website but most of the time, if the customer doesn’t have integrated shipping, the link returns an error message. To remove the error on the Item Fulfillment… Continue reading Add Tracking number on Item Fulfillment email for Non-integrated Shipping
PGP005 eWAY / eWAY Rapid Error
Scenario User experiences PGP005 error when using the eWAY payment processing profile Solution PGP005 error means that user has entered incorrect eWAY credentials in NetSuite. This error is thrown by the Payment Gateway Bundle and is not an eWAY error. Different approaches to resolve error: 1. Re-enter eWAY credentials in NetSuite; or 2. Generate new eWAY… Continue reading PGP005 eWAY / eWAY Rapid Error
Record a Bounced Check
User would like to record a bounced check in NetSuite. At first, a journal entry needs to be created with the customer’s name so that the transaction can be cleared to the original payment made by the customer. Then the original payment needs to be unapplied so that the Invoice record has the status Open… Continue reading Record a Bounced Check
Source values for previously created records and newly created records in the Custom field
In most cases, we can add the ability to source a value from other linked records to a custom field. However, it does not support records that have already been created. It will only source data for newly created records. To accomplish this, uncheck the checkbox “Store Value” in the custom record. This will source… Continue reading Source values for previously created records and newly created records in the Custom field
Formula To Get Item Child Name Only
Use the below formula to return only the item child name in a saved search. REGEXP_REPLACE(REGEXP_SUBSTR({name},’: [^:]+*$’),’: ‘,”) For example without the formula a parent : child item will display as: Parent Item Name : Child Item Name Using the formula only Child Item Name will display.
Resolve Error: “Invalid PDF layout. Please contact Administrator” When Printing Picking Ticket
There are instances when a user is getting an error “Invalid PDF layout. Please contact Administrator” when printing Picking Ticket. A possible cause for this is that there is no Picking Ticket Template set as Preferred for printing. Navigate to Customization > Forms > Transaction Forms Check the Preferred checkbox for the Standard Picking Ticket Click SubmitNote: Setting the Standard Picking Ticket as… Continue reading Resolve Error: “Invalid PDF layout. Please contact Administrator” When Printing Picking Ticket