Month: July 2025

Misdirected Request The client needs a new connection for this request as the requested host name does not match the Server Name Indication (SNI) in use for this connection.

Cause In recent Apache version, Apache team has released fixes for CVEs that affected Apache + nginx functionality: new changes do not allow Apache process requests from nginx without the server name (by default, nginx does not pass the server name through SNI when establishing a connection with a proxied HTTPS server). Plesk team is… Continue reading Misdirected Request The client needs a new connection for this request as the requested host name does not match the Server Name Indication (SNI) in use for this connection.

How to Allocate a Slight Overpayment and Round Off in a Single Customer Payment Entry?

Requirement I have a customer invoice in NetSuite with an amount of 3,475.50, but the customer paid 3,476.00. I want to apply 3,475.50 to the invoice and allocate the extra 0.50 as a rounding adjustment, all within a single Customer Payment entry. However, I do not see any option for Write-off or Discount on the Customer Payment page. I am logged in as Administrator, so permissions shouldn’t be… Continue reading How to Allocate a Slight Overpayment and Round Off in a Single Customer Payment Entry?

Now You Can Talk to NetSuite: Unlock Your Data with N/LLM and Intelligent Querying!

Introduction to N/LLM N/LLM is a newly introduced NetSuite SuiteScript 2.1 module that brings native access to a Large Language Model (LLM) directly inside NetSuite. With it, you can: Generate text based on custom prompts. Create documents to provide context for more accurate responses. Control generation parameters (tokens, temperature, penalties). Track citations, linking AI responses… Continue reading Now You Can Talk to NetSuite: Unlock Your Data with N/LLM and Intelligent Querying!

Project Task Configuration and Work Tracking

Setting Up a Parent Task When creating a Project Task as a Parent Task, ensure the Planned Work field is set to 0 (zero). This configuration is required for the task to appear in the Parent Task dropdown menu. Understanding Work Tracking Fields The following fields are automatically populated by the system based on time… Continue reading Project Task Configuration and Work Tracking

Error message: You can add inventory, assembly, of kit/package items only to intercompany transactions generated from Purchase Orders when creating Work Order from an Intercompany Sales Order

Intercompany customers and vendors are entity records used only for Intercompany transactions. When you create a work order from an Intercompany Sales Order it is just a regular non-intercompany transaction. Currently, NetSuite only support Intercompany dropship orders but not Intercompany work orders. To build a Work order record from the Intercompany Sales Order created from… Continue reading Error message: You can add inventory, assembly, of kit/package items only to intercompany transactions generated from Purchase Orders when creating Work Order from an Intercompany Sales Order

Fulfill button missing in sales order record

The possible reasons are, The absence of the Fulfill button on a sales order can be attributed to several factors. Firstly, it may be due to the sales order being in a Pending Fulfillment status, as indicated in the documents for NetSuite 2019.2, 2022.1, and 2022.2. In such cases, the Fulfill button is not displayed.123… Continue reading Fulfill button missing in sales order record

Automated Cash Application error when customer is in different subsidiary than bank account

Scenario: When receiving bulk payments from a parent customer (or alternate payor) into a bank account that is linked to subsidiary A, the Automated Cash Application does not find any invoices for sub-customers, because they are in subsidiary B. The system shows the error warning triangle and says: This imported payment contains incorrect customer or… Continue reading Automated Cash Application error when customer is in different subsidiary than bank account

How to Unlink an SSP Application in SuiteCommerce Advanced (SCA)

SuiteCommerce Advanced (SCA) uses domains and SSP applications to deliver dynamic e-commerce experiences. When you’re cleaning up configurations or shifting setups, properly unlinking these components is key to keeping everything running smoothly. Unlinking an SSP Application Navigate to SSP Applications Go to Commerce > Hosting > SSP Applications. Open the SSP Application Record Click View… Continue reading How to Unlink an SSP Application in SuiteCommerce Advanced (SCA)