NetSuite Field Service Management (FSM) is a comprehensive solution designed to streamline field service operations. It helps businesses enhance service delivery efficiency, optimize technician scheduling, improve customer satisfaction, and reduce operational costs. Key Features of NetSuite Field Service Management Streamlined Scheduling and Dispatch The drag-and-drop schedule board allows easy job assignment based on technician skills,… Continue reading NetSuite Field Service Management Overview
Month: October 2025
JAPAC Product Updates
Below is a summary of recent product related news that we wanted to make you aware of. Pre-built Chart of Accounts for SuiteSuccess Software Editions NetSuite Subscription Metrics SuiteApp SuiteSuccess Anything as a Service Standard Edition SuiteSuccess Wholesale Distribution Global Editions Pre-Built Chart of Accounts for SuiteSuccess Software Editions SuiteSuccess Software editions now include a… Continue reading JAPAC Product Updates
Item Fulfillment > Mark as Shipped > Unexpected Error
Unexpected error is throwing when User clicks the mark as Shipped in the Item fulfillment. The error is typically caused by an invalid email address in the “To Be E-mailed” field on the associated sales order. An invalid email address may include: Incomplete formats, such as missing domain extensions (e.g., “support@netsuite instead of “support@netsuite.com”). Extra… Continue reading Item Fulfillment > Mark as Shipped > Unexpected Error
Customizing Location Fields on Item Record
Some Customers prefer to customize the section of the item record under “Purchasing/Inventory” – “Locations” They would like to move the Available Qty next to On Hand quantity. There is an Enhancement filed under Enhancement #155578. As an alternative solution, 1. Go to Setup > Company > Enable Features > Select Items & Inventory 2. Under the Items… Continue reading Customizing Location Fields on Item Record
Managing Technical Debt in NetSuite Customization
While NetSuite customizations improve business efficiency, unmanaged scripts, workflows, and integrations can lead to long-term technical debt. 1. Common Sources of Technical Debt Overlapping or redundant scripts Poorly documented workflows Excessive client-side logic Hard-coded IDs and environment-specific paths 2. Impact Slow system performance Errors during upgrades Difficulty troubleshooting or extending custom logic 3. Prevention Strategies… Continue reading Managing Technical Debt in NetSuite Customization
NetSuite Integration Overview: RESTlet, SuiteTalk, and External APIs
NetSuite offers multiple integration mechanisms to connect with external systems like ERPs, warehouses, and tax portals. 1. RESTlet Purpose: Lightweight REST API built in SuiteScript. Best for: Custom integrations where you control request/response. Example: Send invoice data to external system. 2. SuiteTalk (SOAP and REST Web Services) Purpose: Official NetSuite web services API. Best for:… Continue reading NetSuite Integration Overview: RESTlet, SuiteTalk, and External APIs
SuiteScript 2.x Essentials: Types, Use Cases, and Best Practices
SuiteScript 2.x is NetSuite’s JavaScript-based API framework, enabling full customization and automation within NetSuite. 1. Common Script Types Script Type Trigger Point Use Case Example Client Script Browser/UI Validate field input in real time User Event Script Before/After Record Save Enforce custom business rules Suitelet On Demand Build custom UI pages or forms Scheduled Script… Continue reading SuiteScript 2.x Essentials: Types, Use Cases, and Best Practices
Understanding NetSuite Customization: Configuration vs. Custom Coding
NetSuite provides multiple ways to tailor the platform to unique business needs. Understanding when to use standard configuration versus custom scripting is critical for maintaining performance, upgrade safety, and scalability. 1. Configuration (Low-Code Customization) Configuration options include: Custom Fields and Records – Extend standard record types with business-specific fields. Workflows (SuiteFlow) – Automate approvals, notifications,… Continue reading Understanding NetSuite Customization: Configuration vs. Custom Coding
Virtual field for setting static list of departments based on item selected in requisition
Department list needs to be populated based on the allowed list of departments shared by client. For this virtual field is created and static list set on it. On saving value is set into the department field. function fieldChanged(scriptContext) { try { let rec =… Continue reading Virtual field for setting static list of departments based on item selected in requisition
Duplicate sales orders
If your flow is intermittently creating duplicate sales orders with the same ID value, this is most likely caused by multiple calls processing the record simultaneously. To resolve the issue, change your concurrency settings. What is concurrency? When submitting records to an application, inconsistencies can result if you’re using a concurrency level greater than one… Continue reading Duplicate sales orders