We can track backorders for items not in stock. Integrated item receipts and fulfilments enable you to handle backorders. We can commit backordered items from items that we receive on purchase orders. After we commit items on backorder, we can process them for fulfilment.
To track items that are backordered, you can go to the Reports tab and click either:
- Sales Back Order Report(Reports>order management>Sales back order report) – shows items that are backordered grouped by transaction. For each transaction, the report shows the transaction number and date, item name, and customer name. It also shows the quantity ordered, quantity fulfilled, quantity back ordered, quantity on hand and quantity on order.
- Inventory Back Order Report (Reports>Inventory/Item>Inventory back order Report)– shows items that are backordered grouped by item. The report lists the backorder transaction number, customer name, quantity ordered, quantity fulfilled, and the quantity backordered for each transaction.