While creating a Sales order, an error message is showing-
| “Could not calculate cost for the selected Realtime rate”. One reason for this error to happen is that the customer record’s shipping address has specified that particular country. But shipping item have not been setup for the country. |
To resolve this error:
- Navigate to List > Accounting > Shipping Items > find the shipping item
- Click Edit
- Go to the Shipping Rules tab
- In the Countries list, hold Ctrl key + select the Country
- Click Save
- Go back to the Sales Order
- Click the Calculate Shipping button under the Shipping subtab, and the Shipping Rate will now generate