Scenario: We imported Sales Order Via CSV import, Tax column shows that transaction was Not Taxable even through there were no issues in during the import.
- In the Global Search, type the customer’s name or number of the customer record.
- Click Edit Button.
- Go to the Address Tab.
- Make sure that the Customer record has a Default Shipping Address.
- If the customer has several addresses, choose one of them to be the Default Shipping.
- Click Save Button.
- Proceed with importing another Sales Order for the affected Customer .