Jira Code: MR-144
When we make a phone call from the customer record communication tab, it will get the employee category and based on the employee category it is setting the values to the different fields.
/**
* @NApiVersion 2.x
* @NScriptType workflowactionscript
*/
/**
* Script Description: based on the Phone call by the user update the custom fields.
*/
/*******************************************************************************
*
* **************************************************************************
* Date:22/12/18
*
*
******************************************************************************/
define(['N/record', 'N/search', 'N/runtime'],
function (record, search, runtime) {
/**
* Definition of the Suitelet script trigger point.
*
* @param {Object} scriptContext
* @param {Record} scriptContext.newRecord - New record
* @param {Record} scriptContext.oldRecord - Old record
* @Since 2016.1
*/
function onAction(scriptContext) {
try {
log.debug({
title: 'scriptContext',
details: scriptContext
});
var employeecategory = runtime.getCurrentScript().getParameter("custscript1");
log.debug("employeecategory", employeecategory)
var objRecord = scriptContext.newRecord;
var company = objRecord.getValue({
fieldId: 'company'
});
var startdate = objRecord.getValue({
fieldId: 'startdate'
});
var completeddate = objRecord.getValue({
fieldId: 'completeddate'
});
if (completeddate == "" || completeddate == null) {
completeddate = startdate
}
try {
var salesRep = record.load({
type: record.Type.PARTNER,
id: scriptContext[newRecord][fields][nluser]
})
var employcat = salesRep.getValue({
fieldId: 'custentity41'
});
if (employcat == 2) {
var id = record.submitFields({
type: record.Type.CUSTOMER,
id: company,
values: {
'custentity_jj_lastcall_sale': completeddate,
},
options: {
enableSourcing: false,
ignoreMandatoryFields: true
}
});
} else if (employcat == 1) {
var id = record.submitFields({
type: record.Type.CUSTOMER,
id: company,
values: {
'custentity_jj_lastcall_support': completeddate,
},
options: {
enableSourcing: false,
ignoreMandatoryFields: true
}
});
} else {
var id = record.submitFields({
type: record.Type.CUSTOMER,
id: company,
values: {
'custentity_mr_139_lastcalldate': completeddate,
},
options: {
enableSourcing: false,
ignoreMandatoryFields: true
}
});
}
} catch (err) {
try {
if (employeecategory == 2) {
var id = record.submitFields({
type: record.Type.CUSTOMER,
id: company,
values: {
'custentity_jj_lastcall_sale': completeddate,
},
options: {
enableSourcing: false,
ignoreMandatoryFields: true
}
});
} else if (employeecategory == 1) {
var id = record.submitFields({
type: record.Type.CUSTOMER,
id: company,
values: {
'custentity_jj_lastcall_support': completeddate,
},
options: {
enableSourcing: false,
ignoreMandatoryFields: true
}
});
} else {
var id = record.submitFields({
type: record.Type.CUSTOMER,
id: company,
values: {
'custentity_mr_139_lastcalldate': completeddate,
},
options: {
enableSourcing: false,
ignoreMandatoryFields: true
}
});
}
} catch (e) {
log.debug({
title: 'Err when saving rec',
details: e.message
});
}
}
} catch (e) {
log.debug({
title: e.name,
details: e.message
});
}
}
return {
onAction: onAction
};
});