Error: A contact record with this name already exists. Every contact record must have a unique name

//Info: NFCC-25

This was an error that occurred while importing the referral file into Netsuite via the Celigo integration.
Mapping was performed on contact record fields such as Name, Address, External ID, and so on.

We later discovered that the External Id we were attempting to map to the contact record had already been used in another entity record. (Client record). We came to understand that, despite the error mentioning the record name, it was actually reported based on the external id value.

Related SuiteAnswer Article:
Answer Id: 39945

Leave a comment

Your email address will not be published. Required fields are marked *