Navigate to Setup > Company > View Billing Information
2. Check the following licenses
- Advanced Partner Center
- Employee Center
- Full Licensed Users
- Retail User
- WS Concurrent User
3. Compare the Current Provisioned Qty column and Current Used Qty column
Note: Current Used Qty should always be equal or less than the Current Provisioned Qty column to Edit and Save an existing Employee Record.
If Current Used Qty column is greater than the Current Provisioned Qty, the Administrator can do either of the following:
1. Remove excess access from the list of current users
2. Buy additional licenses by contacting the Account Manager