Manually Trigger the To Be Emailed Checkbox > Error Message: “Approval routing is enabled for this Transaction, please contact your Workflow Administrator about enabling email processing within an Approval Routing Workflow”

When manually triggering the To Be Emailed checkbox on a Transaction Record where the Approval Workflow applied, the system would give an error message: “Approval routing is enabled for this transaction, please contact your workflow administrator about enabling email processing within an approval routing workflow.”

This error message appears when the Approval Workflow is enabled but default emails are not allowed.

Solution

To be able to send emails manually, the following setup should be done:

1. Navigate to Setup > Accounting > Accounting Preferences > Order Management > Purchasing Section
2. Change Allow Default Email on Purchase Orders Using Suiteflow Approval Routing from Do Not Allow to either Warn Only or Allow
3. Click Save