An error occurred when picking an item in WMS

Scenario

The error “You have entered an Invalid Field Value XXX for the following field: picker” is encountered when a user without any warehouse role is trying to pick an item.

Employee: Employee A
Access: Administrator role only

Here are the steps to reproduce:

1. Using RF Mobile > navigate to Warehouse Picking Single Order Picking > Sales Order

2. Enter the Sales Order Number

3. Select Pick task

Result:

The error “You have entered an Invalid Field Value XXX for the following field: picker.” will be encountered.

Solution

To resolve the error, we need to make sure that user has a Warehouse role.

In case Employee A do not have warehouse, add access in their employee record.

1 Using Administrator role, navigate to Lists Employees Employees
2. Edit Employee A
3. Under Access tab, mark Give Access checkbox
4. In Roles sub tab, add Warehouse role
NoteYou can add any Warehouse role like Warehouse Manager or custom role for pickers

Leave a comment

Your email address will not be published. Required fields are marked *