Display Custom Field Checkbox Blank or Null if Not Checked

A user wants to display a Custom Checkbox as Null or Blank on Transactions sublist under the Sales subtab on Customer Records if the Checkbox is not checked or set to False.

Solution
  1. Create a Custom Transaction Body Field
    1. Navigate to Customization > Lists, Records, & Fields > Transaction Body Fields > New
    2. Label: Enter Label
      Example: CF Checkbox
    3. ID: Enter _checkbox
    4. Type: Select Checkbox
    5. Store Value: Enter Checkmark
    6. Click Applies To
      • Sale: Enter Checkmark
    7. Click Save
  2. Open Customer record
    1. Click Transactions
    2. Click Customize View
    3. Search Title: Custom Transaction Default Sublist View
    4. Field:
    5. Note: For every required field use the drop-down menu to select it and once adjusted click Add if needed.
      • Select Formula (Text)
        • Formula: Enter CASE WHEN{custbody_checkbox} = ‘T’ THEN ‘Yes’ WHEN {custbody_checkbox} = ‘F’ THEN ” ELSE ” EN
    6. Click OK
    7. Click Save

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