Create Custom Entity Field to act as a flag in Saved Customer Search Results
- Navigate to Customization > Lists, Records, & Fields > Entity Fields > New
- Label: Enter Label
Example: SalesRep Statement Email - Type: Select Check Box
- Store Value: Enter Checkmark
- Navigate to Applies To
- Customer: Enter Checkmark
- Click Display
- Subtab: Select Main
- Click Save
Create Saved Customer Search with Open Balances
- Navigate to Lists > Search > Saved Searches > New
- Click Transaction
- Search Title: Enter Title
Example: SalesRep Statement Email - Click Criteria
- Click Standard
- Filter:
- Select SalesRep Statement Email (Custom)
- Customer Statement Email: Select Yes
- Click Set
- Select Balance
- Balance: Select greater than
- Value: Enter 0.00
- Click Set
- Click Results
- Sort By: Select ID
- Click Columns
- Click Remove All
- Field:
- Select ID
- Select Name
- Select Email
- Select SalesRep
- Select SalesRep Statement Email (Custom)
- Select Amount
- Click Available Filters
- Filter:
- Select SalesRep Statement Email(Custom)
- Show in Filter Region: Enter Checkmark
- Сlick Save & Run
3. Create ScheduledWorkflow
- Navigate to Customization > Workflow > Workflows > New
- Basic Information:
- Name: Enter Send Balance Emails
- Record Type: Select Transaction
- Sub Types: Select SalesOrder
- Execute as Admin: Enter Checkmark
- Release Status: Select Released
- Keep Instance and History: Select Always
- Enable Logging: Enter Checkmark
- Initiation:
- Scheduled: Enter Checkmark
- Schedule:
- Saved Search Filter: Select SalesRep Statement Email
- Repeat: Enter Checkmark
- Frequency: Select Weekly
- Scheduled From Date: Select Todays Date
- Weekly Schedule:
- Repeat Every: Enter 1 week(s)
- Monday: Enter Checkmark
- Click Save
4. Create State 1 with 1 Send Email Action
- Click State 1
- Bottom Right corner: Click New Action
- Click Send Email
- Basic Information:
- Trigger On: Select Entry
- Condition:
- Saved Search Condition: Select SalesRep Statement Email
- Parameters:
- Sender:
- Specific Sender: Select Currently Logged User (Employee)
- Recipient:
- Send to Current Record: Enter Checkmark
- Content:
- Custom: Enter Checkmark
- Subject: Enter Your Company Statement
- Body: Enter Required Text
- Attachment:
- File: Enter Checkmark
- Include Statement: Enter Checkmark
- Type: Select PDF
- Sender:
- Click Save
- Click Save