
When you get the unexpected error, it will point you to a link to a case form that allows you to report the error.
To access this:
- Right-click on
herein the message - Click
Copy Link Location - Paste into Word or Notepad and find the part of the link that shows your ticket ID after
&ticket=
Your ticket ID will look something like: javascript:window.open('/app/crm/support/nlcorpsupport.nl?l=T&type=bug&ticket=kit8w4hd1gmv0khe0mbnd', 'Error','scrollbars=yes,toolbar=no,width=800,height=700');void(0).
You want the kit8w4hd1gmv0khe0mbnd part.
There you have it. You may now file that case and ask NetSuite Support for some details on what the error meant.