Export Fulfillments from NetSuite to BigCommerce
The Fulfillment Export flow exports shipping and fulfillment data from NetSuite to BigCommerce on a scheduled basis. The Integration App supports complete and partial shipments and exports all tracking number data regardless of the shipping carrier you use (USPS, UPS, FedEx, etc.). BigCommerce Order status is not changed to “Shipped”. Fulfillment emails are not supported at this time.
Sales order fulfillment in NetSuite
Running the fulfillment flow in the integrator data flow settings dashboard.
Fulfillment information instantly visible in BigCommerce
Export Billing Information from NetSuite to BigCommerce
Merchants have two options when it comes to capturing order payments via BigCommerce – NetSuite Integration App:
- Authorize & capture at the time of sale
- Authorize in BigCommerce & capture in NetSuite
In the first case, you need to configure this on the BigCommerce payment gateway settings. And the billing integration flow from NetSuite to BigCommerce can be disabled as an order already paid for when it is brought into NetSuite. To auto-create cash sales/invoices in NetSuite, you would enable the auto-billing flows from NetSuite Order to NetSuite Cash Sale/Invoice.
In the second case, the Integration App pulls the transaction id on the BigCommerce order into NetSuite which can be used to capture payments as long as you have the same payment gateway configured on both NetSuite & BigCommerce. Once the payment is captured in NetSuite, the billing integration flow from NetSuite to BigCommerce would mark the order as paid in BigCommerce.
This billing integration flow exports the orders from NetSuite which are marked as “Billed” into BigCommerce. Once an order is marked as Billed in NetSuite and you run this flow, the status of the same orders in Big Commerce is updated as “Completed” by the Integration App.