Users may experience that Landed Costs are not automatically calculated on item receipts.
Solution
One possible reason why landed costs are not automatically populating on item receipts is due to the Expense Account set on the Cost Category.
Ensure that the Expense Account set on the Cost Category related to the Landed Cost Template is Active and correct.
To check:
- Navigate to Setup > Accounting > Accounting Lists
- Select Type = Cost Category
- View or Edit Cost Category, ensure that Cost Category is not Inactive