Jira Code : 909
Description
An item is not visible on one Employee’s NetSuite account but is visible for another employee.
Solution
- Check the role permissions assigned to the Employee and verify that the role has enough permissions to view the items.
- If the employee has no role assigned, then the user may be using the Advanced Partner Center role.
- Go to Lists > Relationships > Partners and check whether the “Give Access” checked.
Note
With the Advanced Partner Center, you can give partners access to specific item records. On each item record, check the Available in Partner Center box.
This option makes the item available to partners with permission to view, edit or create items. This box is clear by default.
Checked the item which is not visible to the user and identified that the checkbox “Available in Partner Center” is unchecked.
Enabled the checkbox to display it in Partner Center accounts.
