The workflow action script not triggered from Workflow when the trigger is on after record submit or before record submit.

There is workflow used to perform a 3-way match by comparing the details of the Purchase Order, Item Receipt, and Vendor Bill records in NetSuite. Also ensure that the quantities, prices, and other details match across all three records. To check these conditions a workflow action script is used. The “trigger on” condition was given as after record submit. But the script was not triggered neither for after record submit nor for before record submit.

To solve this problem we have two solutions

  1. Set the “Trigger on” option to “Entry”.
  2. Go to another state from that state you have given entry as “After record submit/before record submit”, then provide “trigger on” as “Entry” in the new state.

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