Error: “You must enter at least one line item for this transaction” When Saving Sales Order with a Special Work Order Item

Scenario

User encounters an error “You must enter at least one line item for this transaction” upon saving a Sales Order transaction with a Special Work Order Item when Create PO column is set to Yes. The Advanced Bill of Material feature is enabled in the account.
 

Solution

This behavior may be caused by the setup of the linked Bill of Materials of the Special Work Order Item. Note that the Sales Order will automatically generate a Work Order transaction to get the quantity of this special order from. A Bill of Materials is a required field in a Work Order transaction if the Advanced Bill of Material feature is enabled. Possible reasons of the error may be:

  1. Bill of Material is currently set as Default for a different Location (e.g. Location A) when the Sales Order Location is set to a different Location (e.g. Location B).
  2. The Bill of Material is neither set as a Default for any Location nor as a Master Default.


To resolve, edit the Special Work Order Item by going to Item Record > Manufacturing tab > Bill of Materials subtab, either set the Bill of Material to include the Sales Order Location as Default for Location or set the Bill of Material as Master Default to make it available for all Locations.

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