The sales order can be fulfilled if the item quantities were back ordered in the transaction by enabling the enable feature below.
- Under Setup > Accounting > Accounting Preference
- Click Order Management
- Fulfill Based On Commitment:Set to Ignore Commitment or Allow Uncommitted
This Preference allows creation of Item Fulfillment on Sales Orders even when Items are back-ordered.
The quantities in Sales Order will remain as back ordered until the Item Fulfillment is shipped and there is enough available quantities that could be allocated to it.
There are instances when an item have other Sales Orders where the On Hand quantities are already committed and there are also other Sales Order where the item is back-ordered. The users would want to reallocate the committed quantities to the Sales Order with Item Fulfillment not yet shipped to remove the back-ordered quantity on it.
For restricting the fulfillment creation for the back ordered sales order, we need to change the feature to
- Fulfill Based On Commitment:Set to Limit to Committed