| Company Name: | RSP Design Consultants Pvt Ltd | Discovery Date: | 05-09-2022 |
| Company Contact: | Anandha Padmanaban | Demo Date: | 14-09-2022 |
| Following section to be completed by NetSuite. Please leave blank. | |||
| Opportunity ID: | Vertical: | Services | |
| Account Manager: | Shiva Chandrashekar | Business Type: | Designing Architecture |
| Primary SC: | Abhishek Agarwal | Secondary SC: | |
| Prospect Information | |||
| Company name: | RSP Design Consultants Pvt Ltd | ||
| Company Website: | https://rspindia.net/ | ||
| Primary Contact and Title: | Anandha Padmanaban | ||
| Headquarters and other locations: | India Bangalore (HQ); | ||
| Location – Bangalore , Mumbai, Gurgoan, Chennai & Hyderabad | |||
| Company description (What do they do?): | RSP INDIA is design company with capabilities in-house include Master Planning, Building Planning & Design, Medical Planning, Interiors, MEP and Landscape Design Services for a wide range of projects including Residential, Commercial, IT Parks, Institutional, Hospitality, Healthcare, Retail and Industrial. | ||
| What are your key offerings / services? | Consultations in design and Project management | ||
| What are their immediate functionality requirement | Project Management, Revenue Recognition, Financial Management, Fixed Assets & Procurement (Maybe) | ||
| Integration: HR & Payroll -GreytHR , Dynamics – CRM | |||
| What business problems are they trying to solve: | On-Premise ERP, want to replace with Cloud | ||
| What is Demo flow the customer is expecting | SO –> Project –> Planning –> Execution –> Billing –> Rev Rec –> Project Reporting | ||
| Drivers | |||
| If this business problem is solved what will be the impact on the company: | Single Source of Truth; Complete PSA solution | ||
| Compelling factor to change system | Disparate Systems & Complete package solution with Project management & ERP | ||
| Expected timeline | Next 3-4 Months | ||
| Current Environment | |||
| What all ERPs, CRM, Webstore, payroll and/or PSA in place? | ERP- Epicore | ||
| CRM-Dynamics CRM | |||
| HRMS – GreytHR | |||
| Time sheets – Epicore | |||
| PSA- Epicore | |||
| Challenges with current systems? | Projects , Resource management , Time & Expense management , Project profitability | ||
| Systems that need to be replaced? | PSA, Accounting | ||
| Integrations Required? | Integration with HR & Payroll | ||
| General Questions | |||
| Subsidiary Structure? | 1 legal entity in INDIA | ||
| Business Reporting (Financial Reporting ) | Revenue Stream- Digital Experience Platforms, Customer Communications Management, Digital Workplace, Enterprise Solutions, Digital Engineering, Enterprise-wide Integration, Analytics, Cloud DevOps, Automation, Security Services | ||
| Number of Employees: | |||
| Number of Super (ERP) users : e.g. Project Managers, Resource Managers, Finance, Procurement | ERP Finance users – 15-16 Project Managers users – 25-30 | ||
| Number of Billable users (Self-service ) : for e.g. Time sheets and Expense users | 175-200 | ||
| Key Challenges | |||
| Challenges | PSA & Finance | ||
| High Level Requirements | YES/NO | Remarks | |
| Lead to Order | NO | Using Dynamics CRM | |
| Order to Project | YES | ||
| Project Planning (Scheduling and Budgeting) | YES | WBS is required | |
| Resource Allocation | YES | ||
| Time & Expense Management | YES | ||
| Project Billing | YES | ||
| Revenue Recognition | YES | Percentage completion | |
| Financial Consolidation | YES | ||
| Procure to Pay | YES | Like Laptops, Office items (PR by employees) & Services too | |
| Fixed Assets | YES | ||
| Contract Renewals | NO | ||
| Usage Billing | NO | ||
| Job Costing | NO | ||
| NSPB ( Planning and Budgeting) | NO | WBS-planning & Budgeting for projects will be done in system, to come up with value/cost of the project | |
| Multi-Book | NO | ||
| Incentive management | NO | ||
| Transfer Pricing | NO | ||
| Finance | YES | ||
| Project process Flow | |||
| Current Process: | |||
| How many Projects in a year ? | 500-600 | No sub-projects are created. Only 1 project will invloves different billing teams. | |
| How are they tracking projects now? | Project tracking – In Epicore | Need to be replaced | |
| Do they use Resource Management ? | Resources – are all inhouse. | Manually done by delivery team | |
| RMG- full time person available for resource allocation using resource availability time and skills | |||
| Time Sheet & Expense Management | Time sheets and expenses – In Epicore | 3rd party vendors are invloved in projects about 30% | |
| No overtime; the extra time is write-off. | |||
| Expenses- Captured at cost, Non-Billable & Billable | |||
| Overtime /Overhead cost | Not required | ||
| Billing rate cards | Yes | ||
| Revenue Recognition | Revenue recognition is Percentage completion | ||
| Do you sell directly or do you also work with partners? | NA | ||
| Project Service Items | Building Planning & Design Service Landsacpe design Service Interior design Service Master Planning Consultancy Service Hybrid MEP Design Services BIM/REVIT Due Diligence | Each Service Item will have its GST SAC code, which is also pulled in reports | |
| Any other form of Billing ? | Milestone Based billing. | Project value/cost is first calculated. Then based on the value will define the billing schedules and assoicates them with milestones. | |
| Billing Schdules | Based on services attached to project, billing schedules will vary Need to haveGST SAC codes master for all service items and SAC report on the same, which is project profitability report with SAC numbers mentioned | For Ex- Master planning will have different service item, Building Planning will have different. And so billing schedules may vary | |
| Service Items | 7 with SAC codes for GST | ||
| Indirect Cost Capturing / Procurement of Services? | Yes | Vendors need to be linked to project to procure services. Items are not procured though services in terms of filling the timesheet against the projects will be done 3rd party vendors. | |
| Allocation of Project Revenue to departments | Required | Allocation schdules will be linked to projects to allocate revenues to departments. Allocation schedules are | |
| Reveuen Recognition | Not Really, but will show and talk about compliance part | Once invoice is created, want to recognize the revenue. | |
| Partner / Sales Rep Commissions management | Not Required | ||
| Reporting Key Reports) | Budgeted vs Actual | ||
| Revenue Forecast Summary | |||
| Project profitability | |||
| Key Financial Reports | |||
| Cost & Revenue per resource | |||
| Employee utilization | |||
| Other Requirements ? | WBS & Budgets are created for projects | ||
| Finance Requirements | |||
| Current Process: | |||
| 1.Reporting dimensions and levels | Yes | Show report from the locations perspective. | |
| For e.g | |||
| p/l by sales reps /Partners | |||
| P/l by revenue stream | |||
| P/l by customer | |||
| P/l by project (May be) | |||
| P/l by services etc ? | |||
| Is their requirement for allocation ? | Yes | Allocation of Revenues based on fixed weightage | |
| Amortization of prepaid expenses ? | Yes | ||
| Budgets | Yes | Create budgets annually entity level | |
| Multibook requirement – only if they say the system should comply to Gaap, IFRS book keeping | No | ||
| Fixed assets. – this standard | Yes | Periodic Depriciation | |
| Any key critical reports in finance ? | Mentioned above | ||
| AR aging and AP aging | Yes | ||
| Any other ? | No | ||
| integration requirement if any ? Purpose | NA | ||
| Wrap up conversation | |||
| Who will be audience who will attend the demo ? | Finance Executive team, Project Team, Delivery team | ||
| Demo flow- do you have a preference of the flow r.g. focus should be on finance first then projects , CRM not required or vice versa | Projects End to End with Finance | ||
| Any particular topics to pay attention | |||
| Any time line for the project to go live | 3-4 months | ||
| Demo expected demo date | TBD |