Scenario
Error: “There is a file type restriction for this upload. You are restricted to the following file.”
This happens when user tries to attach an excel/csv file to an email template.
Solution
Upload in File Cabinet
- Navigate to Documents > Files > File Cabinet
- Folder: Click a folder
- Click Add File
- Pop-Up Window: Select an excel or csv file
- Click Open
Note: After this, the file will be uploaded in the folder selected. - Excel/CSV File: Click Edit
- URL: Copy link
- Available Without Login: Enter Checkmark
- Click Save
Create Email Template
- Navigate to Documents > Templates > Email Templates > New
- Name: Enter Name
- Create Template From: Select Text Editor
- Click Source
- Text Editor: Enter <a href=”(paste copied URL here)”> Click Here </a>
- Click Save