NetSuite’s system notes do not include updates to the “parent” field for certain record types. The “parent” field is typically a reference to a parent record in a hierarchical relationship, such as the parent of a sub-record.
The reason why updates to the “parent” field are not available in system notes is a design choice made by NetSuite. The system notes in NetSuite are intended to provide a record of specific changes to a record’s fields and their values, along with the user responsible for the change and the date and time of the update. However, to keep the system notes concise and focused on the most critical information, some field updates, including changes to the “parent” field, are excluded.
The omission of “parent” field updates from system notes could be a limitation for some users, as they may want a comprehensive audit trail of all changes made to a record, including changes to its hierarchical relationships. If you require detailed information about changes to the “parent” field, you may need to explore alternative methods, such as custom scripting, workflows, or using NetSuite’s API to capture and record these changes externally.
If you need to track changes to the “parent” field in NetSuite, here is a way to track the changes,
The field that needs to be tracked is given below.
- Create a custom field in the custom record with the type ‘free-form text’ and keed this field as hidden if there is no need to show in the record.
- Create a workflow to set the same value in the new field ‘Parent or Fund Type’ as the value in the ‘Parent’ field.
- In the action ‘Set field Value’, on the trigger ‘Before Submit’, set the value of the new field as the value of the ‘Parent’ field.
- After deploying te workflow, if any one changes the ‘Parent’ field values, it will tracked as the name of new field in the system not section.
