Customizing Date Formats in NetSuite Email Templates

Introduction: 

Customizing date formats in NetSuite email templates is essential for presenting dates in a clear and consistent manner. This article will guide you through two simple methods to change the date format in your email templates, ensuring that your communications are more user-friendly and aligned with your organization’s preferences. 

Method 1: Customize Date Format for Individual Fields 

Using NetSuite’s built-in Freemarker function “?string,” you can easily format individual date fields in your email templates. By adding this function with a specific date format pattern, you control how dates appear for each field. Here’s how: 

1. Identify the Date Field: 

Locate the specific date field in your email template that you want to customize. 

2. Apply the “?string” Function: 

Add the “?string” function to the date field, followed by your desired date format enclosed in double quotes. 

Example: 

To display the transaction date as “dd/MM/yyyy,” update the field in your template like this: 

${transaction.transactionDate?string(“dd/MM/yyyy”)} 

Method 2: Set Default Date Format for the Entire Template 

For consistent date formatting across all date fields in your email template, use the “<#setting date_format>” directive. This establishes a default date format for the entire template. 

1. Access the Email Template: 

Open the email template you wish to modify. 

2. Define the Default Date Format: 

At the template’s beginning, add the “<#setting date_format>” directive with your preferred date format pattern in double quotes. 

Example: 

To set the default date format to “d MMM yyyy,” include this code at the top of your email template: 

<#setting date_format=”d MMM yyyy”> 

Conclusion: 

By following these straightforward methods, you can easily customize date formats in NetSuite email templates. Whether you opt for individual field customization using the “?string” function or prefer a default format for the entire template, these approaches ensure that your dates are presented clearly and consistently in your email communications. Choose the method that best suits your needs and enjoy more user-friendly and well-formatted email templates. 

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