Electronic Invoice Processing Errors

following are the common processing errors that we can expect while generating or certifying e-invoice

Error CodeMessage on E-Document Audit TrailSolution
101Invoice already exists on the Invoice Registration Portal (IRP) portal.Verify the transaction record and then try again.
201The user ID is not registered or signed up for e-invoice Enter a valid user ID.Enter a valid user ID.
500Please contact ClearTax help deskContact ClearTax help desk and provide them with the error ID.
2139An error has occurred when creating the invoice on the Invoice Registration Portal (IRP). Please try again.Try to send the invoice again.
2140An error has occurred when validating the invoice on the Invoice Registration Portal (IRP). Please try again.Please try sending the invoice again.
2141An error has occurred when cancelling the invoice on the Invoice Registration Portal (IRP). Please try again.Try to cancel the invoice again.
2142Could not complete the request due to incomplete request parameters Verify the sending method configurationVerify the sending method configuration.
2143The invoice does not belong to the user’s GSTIN Verify the supplier’s or sender’s GSTIN and login GSTIN.Verify the supplier’s or sender’s GSTIN and login GSTIN.
2144Incorrect transaction date format Enter the date in DD/MM/YYYY format.Verify the transaction date format. It must be in DD/MM/YYYY format
2145Invalid Invoice Reference Number (IRN). Enter the correct IRN.Enter the correct Invoice Reference Number (IRN).
2146Could not create IRN. Please try again.Try to send the e-document again.
2147Could not sign the invoice. Please try again.Try to send the e-document
2148Invoice details for the requested Invoice Reference Number (IRN) are not available with GSTIN. Enter a valid IRN.Enter a valid Invoice Reference Number (IRN) and try again.
2149Invoice already exists on the Invoice Registration Portal (IRP) portal.Try to send a new invoice
2150An invoice with this Invoice Reference Number (IRN) already existsCreate a new invoice.
2154Invoice details for the requested Invoice Reference Number (IRN) are not available with GSTIN. Enter a valid IRN.Enter a valid Invoice Reference Number (IRN) and try again.
2155Supplier GSTIN is missing in the e-document Enter the supplier GSTIN and try again.Enter the supplier GSTIN and try again.
2156Incorrect date format. Enter the date in DD/ MM/YYYY format.Verify the start date format of the transaction It must be in DD/MM/YYYY format.
2157Incorrect date format. Enter the date in DD/ MM/YYYY format.Verify the end date format of the transaction It must be in DD/MM/YYYY format.
2159Invalid value in the Reverse Charge Applicable field If reverse charge is applicable enter Y, else enter N.If reverse charge is applicable enter Y, else enter Null
2161Invalid value in the Document Type field Valid values of this field are INV. CRN and DBN.Valid values of this field are INV, CRN, and DBN.
2162Reverse charge is applicable only for B2B invoices Verify tax codes and the vendor or customer registration type in the transactionVerify tax codes and the vendor or customer registration type in the transaction
2163Invalid transaction date. The transaction date must be older than or same as the current date.Verify the transaction date in the generated e- document
2169Invalid GSTIN GSTIN used to log in must match supplier or ecommerce GSTIN.Verify the login GSTIN It cannot be the same as the buyer GSTIN.
2171For deemed exports buyer GSTIN cannot be Unregistered Person (URP). Verify supply type code and buyer GSTIN. When supply type is DEXP buyer GSTIN cannot be URPVerify supply type code and buyer GSTIN When supply type is DEXP, buyer GSTIN cannot be URP.
2172For intra state transaction IGST Amounts are not applicable for item {0} Only Cgst and Sgst Amounts are applicable.Verify the tax code and tax types in the transaction and the generated e-document
2173You have exceeded the maximum number (1000) of line items allowed per invoice.Verify the number of items in the transaction and the generated e-document The maximum number of items allowed per invoice is 1000.
2174For inter state transaction, CGST and SGST Amounts are not applicable for item {0] 1 only lgst Amounts are ApplicableVerify the tax code and tax types in the transaction and the generated e-document

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