Make Copy on Item Record Does Not Work for Custom Role.

When viewing an Item record and clicking Make Copy, a custom role is not routed to the create new item creation page.

Solution:

1. Navigate to Setup Users/Roles > Manage Roles
2. Custom Role: Click Edit
3. Navigate to Permissions
4. Click Lists
5. Permission: Select Items
6. Level: Select Edit
7. Click OK
8. Click Save

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