Crafting Your Form’s Look and Feel

As your company aims to optimize its online presence, you recognize the significance of user experience in capturing leads and customer information through online forms. By tailoring the appearance of these forms, you can provide a cohesive and visually appealing interaction that aligns with your brand identity. Whether you’re utilizing NetSuite’s default template or a custom HTML template, it’s essential to configure the form’s appearance to enhance engagement.

Requirements: To achieve a consistent and visually pleasing user experience, the form setup requires the following steps based on the chosen template:

Setting Up the Form’s Appearance 

  1. Click the Set Up Appearance subtab on online customer form. 
  2. The options differ based on the template you are using: 
    • If you are using the Default Form Template
      • Choose how many columns you want the form to be displayed in. 
      • Select a color theme for the form. 
      • Select a font for the form. 
      • Check the Unlayered Sections box if you want your form to appear without tabbed sections. 
      • Choose where to place the buttons on the form. 
      • Select a logo to place at the top of the form. You can upload new logos at Commerce > Site Builder > Content > Images > New. 
    • If you are using a Custom HTML Template, select a font for the form. 

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