Each promotion type has its own unique promotion form. However, all promotions consist of the same basic elements.
- Basic properties – identify the promotion.
To identify a promotion, give each promotion a useful name. We can also provide a description for each promotion if needed.
In the Custom Form field select the promotion type. We can select one of the Suite Promotion Types
- Scheduling – Limit promotion usage to a specific date range. In the scheduling section, we can set time frames for when the promotion is valid.
| Field | Description |
| Start Date | Enter the date from when the promotion is valid. |
| End Date | Enter the date after which the promotion is no longer valid. |
- Buy conditions – define what the customer needs to buy to be eligible for the discount.
Buy conditions are the promotion’s eligibility rules that determine the transactions that qualify for the promotion. A promotion can only be applied to a transaction that meets the requirements specified by the eligibility rules. In the What the customer needs to buy section, we can set the Buy conditions for the promotion. These determine what the customer must add to a transaction to be eligible for the discount provided by the promotion.
| Field | Description |
| Buy Anything | Select this option if you do not want to specify any Buy conditions. The eligibility of the promotion will not depend on what the customer buys. |
| Spend a Minimum Order Amount or Buy Specific Items | Select this option if you want to specify Buy conditions. The Minimum Order Amount and Specific Items boxes will appear. |
| Minimum order Amount | Check this box if you want to specify a minimum order amount that must be spent before a transaction is eligible for the promotion. |
| Specific Items | Check this box if we want to specify an item or items that must be bought before a transaction is eligible for the promotion. The Item and Item Saved Search lists appear. Free gift items added to the order by a free gift promotion are not taken into consideration for eligibility. |
| From Items List | Select an item or items from the Item list that must be bought before a transaction is eligible for the promotion. |
| From Saved Search | Select an item saved search from the From Saved Search list that must be bought before a transaction is eligible for the promotion. |
| Item Quantity | Enter the quantity of items that the shopper needs to buy in order to be eligible for the discount. |
| Repeat Discount Incrementally | Check this box to apply the discount to the order every time the customer buys the required item quantity. This option is not available for Shipping type Suite Promotions. Note, if this box is checked: you cannot apply the discount to each item in the order on an Item type Suite Promotion; you cannot offer a percentage discount on an Order type Suite Promotion. |
- Get conditions – define what the customer will get from the promotion.
Get conditions to specify exactly what the customer gets when a transaction meets the requirements defined by the promotion’s eligibility rules. - Coupon codes – To apply promotions to a transaction.
Coupon codes can be multiple-use or single-use. Multiple-use codes can be used any number of times by any number of customers. Each single-use code can only be used one time by a single customer. A promotion can include as many single-use codes as we require. If we are sending coupons out to a group of customers, we can provide a unique coupon code for each customer. These single-use codes can be imported or generated on the promotion record.
- Targeting customers – Limit promotion usage to specific customers or groups of customers.
We can choose the customers who are eligible for a promotion so that we can specifically target certain customers.
- Sales channels – limit promotion usage to specific sales channels.
The Sales Channels subtab is where you select if eligibility for the promotion is limited to a specific location or a specific website.
- Usage limits – limit how many times each customer can use a promotion.
The Usage Limits subtab is where you select how many times a customer can use the promotion that has a multi-use coupon code. You can specify:
One time only – Select this option to limit usage of the promotion to one time only per customer.
Unlimited amount of times – Select this option to set no restrictions on how many times customers can use the promotion. This is the default behavior.
