Training employees is a complex and often overlooked process. Even if companies are investing in an employee learning and development strategy, that time, money, and effort are thrown out the window if it’s treated as a one-and-done procedure. A proper learning and development strategy must go further than one-day seminars or self-paced, generic eLearning courses. In order for new information to stick (and for employees and the organization as a whole to reap the benefits of their education investments), learning needs to blend into the employees day-to-day. This is where L&D tools such as learning experience platforms (LXP) come into the picture.
What is a Learning Experience Platform (LXP)?
A learning experience platform (LXP) is a next-gen employee training software platform that creates personalized education experiences for employees based on their unique position and contextual needs. Using AI, machine learning, and behavior analytics, an LXP pulls from internal and external documents and content to provide custom learning recommendations that help employees learn what they want to learn, in a holistic learning environment.
LXPs also prioritize employee engagement, both with the content itself and with other users. Gamification features in LXPs often make learning competitive or collaborative and user-generated content allows teammates to add insights, lessons, and personal perspectives to the learning experience.
What Is the Difference Between an LXP and an LMS?
An LXP can sound pretty close to a corporate learning management system (LMS), and while the two share a few similarities, it’s important to understand where they differ.
Like an LXP, a learning management system is a way to distribute training materials to employees — but the major difference is in how that information is controlled.
With an LMS, control of the content and resources is entirely in management’s hands. Administrators define the learning curriculum and track the progress as employees move through courses or modules. But an LXP gives full control of the learning process to employees. Education is flexible and continuous, providing employees with new information they care about every day.
Key Features of LXPs
Strong UX and UI. A tool with a great user experience and user interface will go much further than something difficult and frustrating to use. A good LXP will be responsive, personalized, and easy to follow.
Powerful integrations. To get the most from your LXP, you want it to be easy to add content from third-party sources. Connecting to analytics platforms, your CRM, and AI tools can also enhance your learning experience. Look for an LXP with the ability to integrate with a variety of tools and apps.
Various learning methods. Switching up your training methods and techniques help your employees retain more information and meet goals and objectives faster. Choose an LXP that accommodates different kinds of learning.
Deep personalization. A one-size-fits-all approach to learning doesn’t work. An LXP with machine learning and AI-based recommendations can ensure each employee is given the resources and content they’ll find most interesting.
Mobile learning options. Make it easy for employees to learn something new, even when they’re away from their computers. An LXP with a mobile learning app gives employees the flexibility and comfort of learning in a way that works best for them.
Examples for Learning Experience Platforms
- 360Learning
- Udemy Business
- EdApp