Scenario
There are instances when an Approval Workflow is Copied from Sandbox into Production and it causes a SuiteScript Error in opening existing Sales Order records. The Workflow may function well in Sandbox but is not behaving as expected in the Production.
Solution
- Navigate to Lists > Mass Update > Mass Updates
- Click Workflow
- Click Cancel Workflow from Sandbox
- Click Save
- Navigate to Lists > Mass Update > Saved Mass Updates
- Click Preview on Custom Cancel Workflow from Sandbox
- Click Perform Update