We have recently completed an integration with a third-party application, which involves the creation of cash sales within NetSuite for a specific customer, “4902 Aria Super Market Customer”. In the process of generating these cash sales, we have been setting the gross amount and tax rate directly within the item line, rather than specifying the rate or amount separately. While this approach generally works well and automatically calculates the item amount and tax, we have observed that NetSuite sometimes makes slight adjustments, typically by a small amount of .01, to the gross amount on the item line. This discrepancy is causing inconsistencies between our third-party system and NetSuite.
This issue still persists even when we manually add the item line in the cash sale.
Solution:
- Navigate to the customer record for 4902 Aria Super Market Customer
- Click Edit
- Financial Tab > change Tax Rounding Precision = 0.1 and below
- Click Save
- As a test, we navigated to the cash sale affected by this issue and edited it to see if this resolved the issue
- Result: Successfully able to make a copy of a second line without the 0.01 increase