Resolve Error: “Not Allowed. Sorry! You have no permission to view this page.” when viewing transaction history on MyAccount page

Applies To

Product:  NetSuite 2023.1
SuiteApp/Bundle:

• Site Builder
• SuiteCommerce
• SuiteCommerce Advanced

Scenario

Error: “Not Allowed. Sorry! You have no permission to view this page.” when viewing the transaction history in MyAccount page

Solution

Change the Customer Payment permission level of the affected Customer Center Role:

1. Navigate to Setup > Users/Roles > Manage Roles
2. Click Edit next to the affected Customer Center role
3. Go to Permissions subtab > Transactions sublist
4. Permissions:
   • Customer Payment:
     • Level: Set to Edit or Higher
5. Click Save