Center Tab is Not Showing on Some Users with the Same User Role

There are cases wherein OneWorld is enabled on a NetSuite Account and some users are not seeing the Center Tabs that other users are seeing despite having the same User Role. It is possible that there are specific Subsidiaries selected on the Audience of the Center Tab making it not appear on users with the Subsidiary not selected on the audience.

1. Navigate to Customization > Centers and Tabs > Center Tabs
2. Center Tab: Click Edit
3. Click Audience 
4. Subsidiaries: Remove Subsidiaries
5. Click Save

Note: De-selecting the Subsidiaries will ensure that Users won’t be restricted to view the Center Tab regardless of the User’s Subsidiary. This also provides flexibility, so that new Subsidiaries added will also not be restricted to access the Center Tab.