Retrieve the source name of an external app

You can integrate your Shopify store with other external applications to generate returns. The refund transaction source will have the “source_name” of the app that creates a refund.

To retrieve the source name and ID of that source or external application, perform the following steps:

1. Go to your Shopify store.
2. In the left pane, click Orders.
3. Open the appropriate refunded order.
4. In the browser address bar (URL), after the Shopify order number, enter /refunds.json to see the source name. Example: https://usstore.myshopify.com/admin/orders/1356273254482/refunds.json
5. Click Enter. In JSON, below “transactions”, you can find the “source_name”.
6. Enter this source name or source ID and in the “Ignore refunds generated using” setting in the Integration App, before you run the “Shopify Refund to NetSuite Refund” flow.