There are several factors that can contribute to NetSuite system speed performance.
This may be issues like the NetSuite server or database, your network provider’s speed, or your computer speed or the operating system itself.
That said, there are simple tasks that you can recommend to your users to improve their account system performance.
- Warm up your account’s cache: e.g load a record or run a report 3–5 times to warm up caches. This might be especially helpful after a weekend or holiday. Attempt to execute the action using multiple users. This might be helpful to identify user-specific errors.
- Refresh your dashboard portlets before navigating the system.
- Ensure that you are using the latest version of the browser and computer system is up to date.
If the above suggestions do not work, the following information can help you to identify the source of the performance issue your users may be experiencing and provide guidance for troubleshooting.
Client performance is measured as the time it takes for your computer to display a page. Other applications running on your computer in addition to NetSuite are using your computer’s resources. These applications may impact the performance of the NetSuite application on your computer.
Some client performance problems may appear in one browser and not in another. For example, some browsers may render pages faster than others. These differences may result from browser configuration, security defenders, and individual browser add-ons.
Also note that some NetSuite tasks require intensive resources, for example creation of a sales order with 200 items.