Scenario
By default, the Currency field in the Non-Inventory Item record is set as Disabled which does not allow users to edit the field. This setting can be bypassed by creating a workflow to set field display as Normal.
Solution
- Navigate to Customization > Workflow > Workflows > New
- Basic Information:
- Name: Enter Currency Display
- Record Type: Select Item
- Sub Types: Select Non-Inventory Part
- Release Status: Select Released
- Keep Instance and History: Select Always
- Enable Logging: Enter Checkmark
- Event Definition:
- On Create: Enter Checkmark
- On View or Update: Enter Checkmark
- Click Save
- Double-click State 1
- Click New Action
- Click Set Field Display Type
- Basic Information:
- Trigger On: Select Before Record Load
- Parameters:
- Field: Select Currency
- Display Type: Select Normal
- Click Save