Netsuite showing the error when running the month end elimination task: “Transaction was not complete. A journal entry must have at least one debit line and one credit line, and debits and credits must balance.”
Even if the user filled the mandatory Department, Class or Location before running the Eliminate Intercompany Transactions, the error happens. The user needs to disable “Use Journal Entry Summarization on Intercompany Elimination” preference. This preference groups similar elimination Journal Entries into a single summarized Journal Entries.
- Navigate to Setup > Accounting > Accounting Preferences > General tab
- Uncheck ”Use journal entry summarization on intercompany elimination”
- Click Save (User can check it again anytime after performing the Period Closing task).