Resolve Error: “Uniqueness error – there is already an item with the same name/parent combination” or “This entity already exists” on Item CSV Import

Scenario

User uses the CSV Import function to import Items but encounters the error: ‘Uniqueness error – there is already an item with the same name/parent combination’ or ‘This entity already exists’.

Solution

This error is encountered when the CSV file contains duplicate data for a Multi-Select field column.

To resolve the error:

Review the CSV file and look for a Multi-Select field column (Example: Subsidiary (Internal ID))

Make sure that no data (Internal ID) is more than once.

Example:

Incorrect:

(CSV File) Custom Field value = 1|2|3|4|5|5|6

Correct:

(CSV File) Custom Field value = 1|2|3|4|5|6