Scenario:
The system is set to recognize Sunday as the first day of the week according to the General Preference settings. However, there’s a need to adjust this to Monday. Despite attempting to save the change to Monday, the option remains unaltered in the NetSuite RP account. Various troubleshooting steps such as switching browsers, clearing caches, and unchecking the override preference checkbox have been tried, but the modification persists.
Solution:
To resolve this issue, first, adjust the first day of the week option in the General Preference settings to ‘Tuesday’. Once this change is saved, revisit the settings and set the first day of the week to Monday. This sequence allows the modification to be successfully saved.