Understanding Rate Behavior for Billable Items and Invoices in NetSuite

An investigation into rate behavior in NetSuite when creating invoices from bills has revealed key insights:

Key Findings

  • Bill Creation and Approval:
  • Create and approve a bill by navigating to Transactions > Payables > Enter Bill.
  • Invoice Creation:
  • Navigate to Transactions > Sales > Create Invoices.
  • Select the customer and location, then add an item. The rate auto-populates using the base price but can be adjusted via the dropdown menu.
  • Editing Rates:
  • In the Billable Item subtab, manually changing the rate may require ticking the apply box and saving again for the changes to take effect.
  • After saving, the item moves to the items list in view mode but remains in the Billable Item subtab in edit mode.
  • Base Price Adjustment:
  • Changing the base price of an item and refreshing the invoice updates the rate automatically.
  • Both custom and standard forms exhibit this behavior.

Conclusion

  • Inventory, assembly, service, and other charge items without a base price use the vendor bill rate in the invoice’s Billable Item subtab.
  • Non-inventory items always use the base price from the item record.

This summarizes the standard behavior of item rates in NetSuite invoices when derived from bills.

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