Import error “The amounts in a journal entry must balance.” for a balanced import file

An error message “The amounts in a journal entry must balance” appears when attempting to import a file that is already balanced.

The error occurs because the file contains both debit and credit values on the same line.

Solution:

Identify the line where both debit and credit values are present. You have two options to resolve this:

  1. Separate Debit and Credit: Enter the debit amount on one line and the credit amount on another line.
  2. Enter the Difference: Calculate the difference between the debit and credit amounts and enter this difference as a positive value in the appropriate column.

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