When processing a Purchase Order (PO) in NetSuite, an issue may arise where the subsidiary on the Item Receipt (IR) does not match the subsidiary specified on the PO.
The root of the issue lies in how NetSuite handles the subsidiary information when an Item Receipt is created. Specifically, the IR displays the subsidiary at the line level, which can differ from the subsidiary at the body level of the PO. This happens because, upon clicking the receive button, NetSuite passes the inventory subsidiary from the line items rather than the main subsidiary specified on the PO.
- Line Level vs. Body Level Subsidiary: The PO contains a subsidiary field at the body level that should apply to all line items. However, when receiving items, NetSuite may default to the inventory subsidiary specified at the line level.
- Receive Button Functionality: The action triggered by the receive button includes logic that passes the subsidiary information from the line level, causing the discrepancy.
To resolve this issue, there are two main approaches:
- Remove the Inventory Subsidiary at the Line Level: This involves adjusting the settings or scripts that populate the subsidiary field at the line level. By removing this field or ensuring it does not override the body-level subsidiary, you can maintain consistency across the transaction.
- Match the Subsidiary at the Line Level to the Body Level: This solution requires setting up a validation or script that checks and updates the subsidiary at the line level to match the body-level subsidiary before the Item Receipt is finalized. This ensures that the subsidiary information is consistent across both levels.