Code Used :
nlapiSetFieldValues(‘custbody11’,”);
This code looks correct at first look but in actual Multiselect field need array for setting data
So if you want to add field you have to use
nlapiSetFieldValues(‘custbody11’,[1,2,3,4]);
Same way if you add array without any value will solve the issue.
So use nlapiSetFieldValues(‘custbody11’,[]); to remove the all values.