Generating Dynamic URLs for Approval Processes in NetSuite

Introduction:

Creating dynamic URLs for approval processes is crucial in automating workflows in NetSuite. This article discusses generating external and record URLs to streamline item approval processes.

const sendEmail = {
        sendEmail(recordId, itemName) {
            try {
                const CUST_RECORD_TYPE_INVENTORY = "customrecord_grw007_invtitem";
                let script = runtime.getCurrentScript();
                let recipientEmail = script.getParameter({ name: 'custscript_grw_021_item_approv_recipient' });
                let emailTemplateId = script.getParameter({ name: 'custscript_grw_021_approval_email' });


                log.debug("recipientEmail", recipientEmail);
                log.debug("emailTemplateId", emailTemplateId);


                let extURL = url.resolveScript({ // getting External URL of the suitelet of Feedback
                    deploymentId: 'customdeploy_grw_021_sl_approve_item',
                    scriptId: 'customscript_grw_021_sl_approve_item',
                    returnExternalUrl: true
                });
                log.debug("extURL", extURL);


                let recordURL = url.resolveRecord({
                    recordType: CUST_RECORD_TYPE_INVENTORY,
                    recordId: recordId,
                    isEditMode: false
                });
        
                let approvalUrl = extURL + '&recordId=' + recordId + '&action=approve' + '&itemName=' + itemName;
                let rejectionUrl = extURL + '&recordId=' + recordId + '&action=reject' + '&itemName=' + itemName;


                log.debug("approvalUrl", approvalUrl);
                log.debug("rejectionUrl", rejectionUrl);


                let newEmailTempl = render.mergeEmail({
                    templateId: emailTemplateId,
                });
                let emailBody = newEmailTempl.body;
                let emailSubject = newEmailTempl.subject;


                emailBody = emailBody.replaceAll('{{approvalUrl}}', approvalUrl);
                emailBody = emailBody.replaceAll('{{rejectionUrl}}', rejectionUrl);
                emailBody = emailBody.replaceAll('{{itemName}}', itemName);
                emailBody = emailBody.replaceAll('{{itemId}}', recordId);
                emailBody = emailBody.replaceAll('{{recordRedirect}}', recordURL);


                emailSubject = emailSubject.replaceAll('{{itemName}}', itemName);
        
                email.send({
                    author: -5,
                    recipients: recipientEmail,
                    subject: emailSubject? emailSubject: "Approval Needed for Item '" + itemName + "' wit id " + recordId,
                    body: emailBody,
                    relatedRecords: {
                        customRecord: {
                            id: recordId,
                            recordType: CUST_RECORD_TYPE_INVENTORY
                        }
                    }
                });


                // Update the record status to approved
                record.submitFields({
                    type: CUST_RECORD_TYPE_INVENTORY,
                    id: recordId,
                    values: {
                        custrecord_grw007_first_approver_email: true
                    }
                });


                return { status: "SUCCESS", reason: "EMAIL_SENT", data: [] };
            } catch (e) {
                log.error({ title: "Error @grw_021_cm_functions @sendEmail @sendEmail", details: e });
                return { status: "ERROR", reason: "ERROR_IN_SENDING_EMAIL", data: [] };
            }            
        }
    };

Detailed Explanation:

• External URL:
• url.resolveScript(): Generates an external URL for the suitelet handling item approvals.
• deploymentId and scriptId: Specify the deployment and script IDs, respectively.
• returnExternalUrl: true: Ensures the URL is accessible externally.
• Record URL:
• url.resolveRecord(): Generates the URL for accessing the specific inventory item record.
• Parameters include recordType, recordId, and isEditMode.
• Approval and Rejection URLs:
• Concatenates extURL with parameters for recordId, action, and itemName to create approvalUrl and rejectionUrl.