SCENARIO:
The value in Journal line column “class” is currently made auto populated from the Project record in relation with a custom segment called “project Code” via a script.
But for a particular Role Accountant role this functionality is not working. While checking the Role permission it has been provided with Custom segment permission.
Reason:
That particular role is not provided with Permission for viewing project record.
SOLUTION:
- Identify a role at present which is having this functionality.
- Then compare both roles in Show role difference page: Setup>User roles> Show role differences.
- Then we can see that the permission for the project is not provided.
- Edit the role which is having the issue and provide view permission for the project