Syncs declare how you want query results from a model to appear in your destination.
To learn more about syncs on a conceptual level, see the core concepts page. Refer to destination docs for specific configuration details.
To learn more about the information the Hightouch UI displays on your syncs and what actions you can take from the UI, continue to the following sections.
Hightouch displays all syncs, both active and inactive on the Syncs overview page.
For each sync, the overview shows:
The sync’s status
The sync’s associated model
The sync’s associated destination
The date and time, in your timezone, of the sync’s last run
The date the sync was created, and who created the sync.
You can view more in-depth information for any sync by clicking on it. This takes you to that individual sync’s overview page.
Your sync’s status is based on the latest information available on a run:
Healthy: a recent run completed
Pending: no runs have been scheduled yet
Disabled: the sync has been turned off
Querying: the sync is querying its associated model
Preparing: the sync is preparing data to send to its associated destination
Queued: the sync is scheduled to begin writing to its destination
In Progress: the sync is writing to its destination
Incomplete: the sync had a temporary interruption and will resume in a new run
Aborted/Failed: there was an error in the sync progress—check the errors on the sync to see why the sync failed
You can view an individual sync’s information by clicking on it on the general Syncs overview page.
A particular sync’s overview page shows general information, including:
The sync’s associated model and destination
Whether the sync is currently enabled or disabled
The option to manually Run the sync
You can also choose to move the sync to a folder, edit its labels, resync the full query results of a model, or delete a sync from here.