User Access System Email Template Is Not Generating Password Link

Scenario

User is trying to send the set password link to a user using the Send New Access Notification Email checkbox. However, the ${ access.passwordSetupURL } is not generating any link.

Solution

The ${ access.passwordSetupURL } tag will not generate any link if there is already a set password on the receiving user’s record. This applies to Employee, Customer, Partner and Vendor access.

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