You can choose a Preferred Shipping Method for each Customer in their Customer record. When a transaction is created for the Customer, their Preferred Shipping Method will be selected by default in the Ship Via field.
Select a Default/Preferred Shipping Method for a customer:
- Navigate to Lists > Relationships > Customers
- Locate the Customer you wish to add a Default/Preferred Shipping Method to
- Click Edit to the Customer record from Step 2
- Go to the Preferences subtab
- Shipping Method: Select the Default/Preferred Shipping Method for this customer
- Click Save