Scenario
User wants to disable Journal Entries Approval Routing in from the Accounting Preferences but received an error: “You cannot disable journal entries approval routing because there are journal entries pending approval or journal entries with a rejected status”.
Solution
- Navigate to Transactions > Financial > Make Journal Entries > List
- Click Customize View
- Click Available Filters
- Filters: Select Status
- Click Save
- Status: Select “Rejected” and “Pending Approval“
- All Journal Entries: Click Edit
- Approval Status: Select Approved
- Click Save