Resolve error: “You cannot disable journal entries approval routing because there are journal entries pending approval or journal entries with a rejected status” when disabling Journal Entry Approval Preference

Scenario

User wants to disable Journal Entries Approval Routing in from the Accounting Preferences but received an error: “You cannot disable journal entries approval routing because there are journal entries pending approval or journal entries with a rejected status”.

 

Solution
  1. Navigate to Transactions Financial > Make Journal Entries > List
  2. Click Customize View
  3. Click Available Filters
  4. Filters: Select Status
  5. Click Save
  6. Status: Select “Rejected” and “Pending Approval
  7. All Journal Entries: Click Edit
  8. Approval Status: Select Approved
  9. Click Save

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