The weekly Timesheet Stuck in Open Status

User tries to submit weekly timesheet billable to a Job/Project but it stays in Open status instead of Pending Approval status.

Solution

This behavior is usually encountered when the Employee indicated in the timesheet is not listed as a Resource for the Job/Project. To resolve:

  1. Type the name of the Job/Project in the Global Search Bar.
  2. Edit the Job/Project.
  3. Click on Resources tab.
  4. Add the Employee.
  5. Click Save.
  6. Submit again the timesheet.

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